At PicFlip, we work hard to ensure that your order reaches you safely and as quickly as possible. Our products are shipped directly from our trusted fulfilment partners to offer you the best prices and latest designs.
Once your order is placed, please allow 1–3 business days for processing. This includes order verification, product quality checks, and packaging.
Delivery times vary based on your location, but typical shipping windows are:
Standard Shipping:
8–23 business days (depending on destination country)
Please note that business days exclude weekends and public holidays.
We currently ship to most international countries. Customs policies and import duties may vary by destination and are the responsibility of the buyer. PicFlip is not liable for delays or charges caused by customs clearance.
Once your order has been shipped, you’ll receive a tracking number via email. You can monitor your shipment’s progress at any time using our Order Tracking page or the provided courier link.
While we aim to meet all estimated delivery dates, delays can occasionally occur due to:
Local postal service disruptions
Customs processing times
High seasonal demand (e.g. holidays)
If your order hasn’t arrived within 30 business days, please contact us at support@picflipcase.com, and we’ll investigate.
For shipping questions or concerns, feel free to reach out to our support team. We’re here to help!
📧 Email: support@picflipcase.com
🕒 Support Hours: Monday–Friday, 9am–5pm (GMT)