Effective Date: 15th July 2025
Welcome to PicFlip. By accessing or using our website (www.picflipcase.com) and purchasing our products, you agree to be bound by the following Terms of Service. Please read them carefully before using our site or placing an order.
PicFlip is an online retailer specialising in innovative phone accessories, including smart e-ink display cases and screen protectors. We operate as a dropshipping business and work with third-party suppliers to fulfil orders.
You agree to use our site only for lawful purposes and in accordance with these Terms. You may not misuse our website in any way that could damage or impair access for other users.
We strive to provide accurate product descriptions, images, and specifications. However, due to third-party sourcing, slight variations may occur. Colours, materials, and features may vary depending on the manufacturer.
All items sold are third-party accessories compatible with Apple products, not official Apple merchandise.
Orders are processed once full payment has been received.
We reserve the right to cancel or refuse any order for any reason, including errors in pricing or availability.
Accepted payment methods include major credit cards, PayPal, Klarna, and other listed gateways.
Delivery times vary depending on your location and supplier processing. Estimated shipping times are shown at checkout.
Delays may occur due to customs, carrier issues, or external factors beyond our control.
All tracking information will be provided once available.
PicFlip does not currently offer a risk-free or satisfaction guarantee. All sales are final unless an item arrives damaged, defective, or incorrect.
To request a return:
Contact us at support@picflipcase.com within 7 days of delivery.
Include your order number, reason for return, and photos of the item.
Approved returns will be processed in accordance with our Refund Policy.
All content on this site—including images, branding, copy, and logos—is the property of PicFlip or our content partners. Reproduction or distribution without permission is strictly prohibited.
PicFlip is not liable for any indirect, incidental, or consequential damages resulting from the use or misuse of our products or website, including but not limited to personal injury, device damage, or data loss.
Your personal information is collected and processed in line with our Privacy Policy, which outlines how we use, protect, and store your data.
We may update these Terms of Service at any time. It is your responsibility to check this page periodically. Continued use of our site following changes constitutes acceptance of the revised terms.
For questions, support, or concerns, reach out to us at:
📧 support@picflipcase.com
🌐 www.picflipcase.com